How Flint Supports Cisco Channel Partners in Gaining Competitive Advantage

Flint International is a trusted Cisco Solutions Partner, supporting Cisco Channel Partners in offering support in the presales, deployment, and day-2 operations phase.

Flint provides services to Cisco Channel Partners to drive new technology adoption and product introduction. Through early adoption, our clients can optimise their market margin and are ready to move quickly when a customer opportunity arises. Many Cisco Channel Partners will or have already encountered one of the following two challenges:

  1. You have successfully sold a Cisco solution to your customer but need help with deployment and implementation.
  2. Due to too many customers you perhaps are not able to take on additional projects.

These challenges affect many successful companies but are easily solvable with the right business partner.

Flint Is Your Partner, Not Your Competition

As a Cisco Solutions Partner, Flint does not compete with Cisco Channel Partners. We do not offer hardware or software solutions but rather pride ourselves in being an extended hand to you, our clients. We support Cisco Channel Partners in the design and/or deployment of Cisco solutions, creating a suitable approach with the help of professional services and/or enablement to overcome these challenges.

With years of experience, we provide a broad range of delivery expertise, including data center, advanced networking, security technologies, automation and orchestration including software development.

Professional Services: Supporting Presales, Deployment, and Day 2 Operations

Does your company need support in the presales process of Cisco solutions and products? We support our clients with creating Bill of Material lists (short BOM – lists of Cisco equipment requirements). Further, we provide support to our clients with joint meetings with their customer to completely understand their goals and wishes.

Flint also offers turn-key solutions and fixed price work packages. These enable us to design and deploy Cisco solutions for our clients in a cost- and time-effective way.

Enablement: Training Your Workforce

Additionally, we offer Cisco Channel Partners training and enablement on the latest Cisco solutions and products. We enable you on presales, deployment, and operations:

  1. Presales: We extend our clients technical knowledge of Cisco solutions and teach them how to sell it to their customers. This includes the explanation of business cases and which type of business challenges certain solutions solve.
  2. Deployment: We guide our clients through the deployment of new products.
  3. Operations: We teach our clients how to operate Cisco solutions to achieve the full potential that each solution brings.  

Flint Is a Proud Cisco MINT Partner

Training and enablement are a crucial part of the Flint identity. That is why we invest a lot of resources into training our engineers so they can train yours. Flint is a Cisco MINT Partner, which verifies our extended knowledge in Cisco technologies and solutions. What does MINT or Mentored Install Network Training look like? We deploy and implement Cisco solutions with our client present, enabling their engineers to do it themselves in the process. This added value of training will boost your revenue in the future as you will be able to do these deployments independently in line with Cisco validated designs.

The MINT process is led by our experienced engineers that are Cisco certified System Instructors and have all the technical knowledge to answers to any of your questions. We offer MINT services for the following Cisco solutions: SD-WAN, DNAC, DNA Spaces, HyperFlex, UCS and ACI.

Case Study: Cisco DNA Spaces MINT with AirQuay

AirQuay is a Korean IT company providing various IT solutions to end customers including RTLS (Real Time Location System) solutions. The company approached Cisco about MINT services for Cisco DNA Spaces so they would get familiar with the solution and could start delivering it to their clients. Cisco DNA Spaces is a location-based service, supplying location analytics, customer engagement toolkits, device tracking and asset management, as well as the integration of enterprise applications or other partner applications via the Firehose API. It provides business insights, right-now metrics, it can detect and locate devices, and offers support for seamless and secure onboarding to a guest Wi-Fi.

In five working days, Flint set up a demo environment and instructed AirQuay’s engineers on how to use and implement Cisco DNA Spaces, a cloud-based solution. In attendance of the company’s engineers, our technical solutions architect and instructor provided them with the access to the Cisco DNA Spaces dashboard, integrated the solution with the existing Wi-Fi, and highlighted the importance of a well-defined location hierarchy to get micro-location specific statistics and analytics.

As soon as the demo environment was all set up, our engineer demonstrated the features Cisco DNA Spaces offers. From setting up a captive portal to defining customer engagements and utilizing features such as behaviour metrics, right-now metrics, and location analysis in different industries (for example, retail, healthcare, and entertainment).

Our engineer also demonstrated the value of different COVID-19-related features that Cisco DNA Spaces offers. From configuring density notifications for when the area occupancy threshold is reached to proximity reporting, giving visibility, and understanding on where an infected individual moved within a location (for example, an office building) and with whom they were in contact.

We Are Happy When Our Customers and Partners Are Happy

“We were very satisfied with the MINT services Flint provided and are now confident to deliver this solution to our end-customers. Flint’s engineer was an excellent instructor, taking the time to explain everything in-depth and answer upcoming questions,” AirQuay praised our service.

In partnership with Cisco, Flint has also developed a two-day presales training course for Cisco DNA Spaces, which further emphasizes Flint’s knowledge of this solution and reinforces Flint’s excellent partnership with Cisco. Chris Calderbank, Sales Business Development Manager at Cisco: Flint has been a great resource as we introduce an entirely new SaaS platform, DNA Spaces, to our partner community. I leverage Flints skills to train partners on this cloud-based platform, provide technical mentoring and to help partners develop new competencies and open new buying centers for location analytics.

Want to know more about our services or would like to work on a project with us? Please contact us at [email protected] and follow us on LinkedIn.

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