Our Software Adoption as a Service offering, designed in collaboration with Cisco, has proven popular within the Cisco Partner Ecosystem. Partners have embraced this service drive incremental revenue streams without upfront investment cost becoming a barrier to entry. To keep pace with our partners’ needs, respond to the ongoing changes in Cisco’s dynamic program, and add further value to our Software Adoption as a Service portfolio, we’ve introduced two new modules designed to further boost revenue.
The first module introduces an Enterprise Agreement enhancement, while the second provides a consulting service to help partners create their own lifecycle practice.
Interested? Learn how Flint’s Software Adoption as a Service offering can benefit you here.
Module #1 – Enterprise Agreements
Through Flint’s analysis of Cisco software deployed in the field —conducted in collaboration with both Cisco and our partners—it has quickly become apparent that there is an additional revenue opportunity for partners that is currently being overlooked.
In an increasing number of cases, Cisco software licenses have already been activated and provided to end customers, but the partners have not been charged for them.
As an enhancement to Flint’s Software Adoption as a Service, our team can step in on behalf of the partner to analyse what has been delivered and help secure additional revenue from the end customer.
Consistent with the Software Adoption as a Service model, our commercial approach is based on revenue-sharing model rather than requiring any up-front investment. The service is funded through a percentage of the opportunity we identify.
Customer Onboarding for Enterprise Agreements
Customer onboarding helps accelerate the utilization and consumption of Enterprise Agreements. Our expert team will onboard your customer, help set up and optimise their Smart Account and identify license usage.
The advantages of customer onboarding for enterprise agreements are:
- Clarity on terms and conditions
- Increased customer trust
- Faster time to value
- Better customer experience
- Stronger renewal and upsell opportunities
- Efficient support and operations
- Additional revenue streams
It’s a seamless extension of our existing, results driven service.
This enhanced service can be delivered by Flint’s existing team, who already possess the necessary expertise needed to drive results. It leverages data from Cisco’s existing tools (Smart Accounts) and does not require any additional CapEx investment to implement.
Module #2 – Lifecycle Advisory Service
Flint’s Software as a Service has proven to deliver a strong and repeatable revenue stream for the partner. As this predictable, profitable, and reliable business is established, the partner is well-positioned to decide whether to continue relying on Flint’s service or to bring the capability in-house. Once the revenue generated reaches a critical mass, the partner may choose to invest in building their own capabilities and move toward greater self-sufficiency.
Transitioning to In-House Lifecycle Management
For partners looking to establish their own Lifecycle Practice, Flint offers an Advisory Service designed to support them through this transition. The service helps partners optimise Cisco’s LCI programme and enables them to retain future rebates directly, rather than sharing them with Flint. The engagement concludes with the successful achievement of Cisco CX’s advanced specialisation—a key milestone in becoming independently operational.
Following a successful engagement, the partner is expected to manage their end-to-end software adoption process internally, including renewals. The advisory engagement covers essential areas such as LCI knowledge transfer, achieving key milestones with both customers and Cisco, understanding rebate optimisation, navigating Cisco tools and processes, and adopting best practices for long-term success. Flint will also hand over the management of any ongoing customer engagements it has been driving on the partner’s behalf, completing the transition to a fully in-house model.
Step-by-Step Advisory Engagement Process
The engagement will begin with a structured process designed to ensure a smooth and effective transition. Key steps include:
- Discovery Workshop
- Define end goals
- Map out the desired future-state operation
- Gap Analysis
- Identify required people, processes, and tools
- Assess current state vs. desired outcomes
- Project Plan Development
- Detail how the requirements can be implemented
- Outline necessary investments
- Propose a tailored training schedule
- Training & Best Practice Sharing
- Equip the partner to efficiently manage the LCI programme
- Provide guidance on maximising rebate opportunities
In most cases, these advisory engagements are expected to run for three months, although this may vary depending on the gap analysis findings, resource availability, and the funding required for the necessary investments.
Understanding this, the Flint service is divided into two phases.
Phase One is delivered for a fixed fee and focuses on the initial workshop, gap analysis, and the delivery of a recommendation report.
Phase Two will vary in duration and cost, and will be customised to the specific requirements of the partner, based on the output of the recommendation report and the partner’s availability.
Get in Touch and Unlock Your Cisco Rebates
Whether you’re looking to unlock hidden revenue opportunities through Enterprise Agreements or take the next step toward building your own in-house Lifecycle Practice, Flint is here to support you every step of the way. Our modular Software Adoption as a Service offering is designed to evolve with your business needs and deliver measurable value—quickly and efficiently.
To learn more or schedule an introductory discussion, please contact our team at [email protected]
