Customer Project Manager with Czech and Slovak Language

For one of our clients , a global leader in the telecommunications industry ,we are looking for an experienced Project Manager to join their team.
This is an exciting opportunity to work on large-scale, customer-facing projects within a dynamic international environment, delivering innovative technology solutions.

Strategic Delivery & Customer Alignment:

  • Leads and manages the full lifecycle of customer-facing projects and programs across the company’s technologies from initiation through planning, execution, and closure ensuring alignment with customer business goals and strategic objectives.
  • Accountable for the successful execution of projects/programs, including scope, schedule, budget, quality, and customer satisfaction.
  • Provides regular updates to both SDMs and CXMs, ensuring transparency and alignment across delivery and customer adoption goals.

Operational Execution & Governance:

  • Manages project-level budget execution and ensures operational excellence by accurately reflecting projects in company’s systems and tools, including financial forecasting and reporting and compliance with delivery governance standards.
  • Coordinates with company’s vendor management teams to source bids, recommend partner selections, and create statements of work and terms and conditions, while collaborating with SDMs (who retain final accountability for partner selection, SOW approval, and performance).
  • Operates within industry methodologies (e.g., PMI, Agile) and company’s operational processes, ensuring compliance, financial responsibility, and rigorous governance through structured communications, risk/issue management, and stakeholder alignment.
  • Maintains project governance by managing invoicing, payment tracking, forecasting processes, and executing change management strategies ensuring operational discipline and adherence to company’s business standards.

Enablement & Improvement:

  • Applies AI and automation tools (where available) to streamline planning, reporting, risk detection, and closeout activities, enabling greater focus on strategic delivery and customer engagement.
  • Champions continuous improvement through lessons learned, retrospectives, and knowledge sharing across teams and engagements.

SDM capabilities:

  • Serves as the central delivery point of contact for assigned accounts, scopes, or territories engaging with customers, Sales, CXM, and internal stakeholders
  • Creates, executes and delivers service delivery plans across one or more accounts, ensuring successful delivery of contracted services to established standards.
  • Provides assurance that proposed solutions are deliverable and risks are acceptable acting as the delivery “stamp” on all customized solutions.
  • Owns financial health of delivery for assigned accounts, including margin, revenue, and level of effort (LOE); approves scope, pricing, and margin in CPQ before Sales engagement.
  • Leads negotiations with customers and vendors on final pricing and scope throughout the delivery cycle.
  • Assigns resources based on business priorities, manages capacity planning, and identifies opportunities for delivery efficiency and portfolio expansion, aligning with senior financial stakeholders (e.g., Delivery Director, Theater Financial PoC).
  • Aligns KPIs with financial targets and delivery quality, including CSAT, AS margin/revenue/cost targets, and on-time/on-budget execution.

Requirements:

  • University degree
  • English at fluent level
  • Czech or Slovak language (it’s a must)
  • A previous PM experience in global companies.

 

•   Advance your career with meaningful projects and opportunities to collaborate internationally. Apply now!

Location: Czech Republic, Poland, Slovakia, Romania | Remote

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