For our client – worldwide leader in innovative IT and networking technologies – we are currently looking for a
Consulting Engineer.
General Job Description of Consulting Engineer (CE)
- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
- Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports presale activities and translate business requirements into solution design
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Role Specific Responsibilities
- Works with customers along with appropriate internal and external resources on the strategy/deployment/optimization of Cisco services and solutions
- Assists with task/project implementation for assigned customer engagements
- Jointly creates and review project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
- Builds and/or leverage test environments as required to solve medium complex problems and compatibility issues
- Understands how software skills and tools can be used to configure, deploy and/or troubleshoot Cisco products and solutions
- Acts as an initial focal point for problem resolution for assigned customer engagements. Provides support for proper and quick resolution of customer problems across an appropriate range of technologies.
Scope
- Collaborates proactively with appropriate internal stakeholders to ensure optimal use of resources to meet customer needs
- Typically interacts with individual contributors and managers; may interact with customers
Complexity
- Exercises judgement with defined procedures and practices to determine appropriate actions
- Works on problems of moderate scope and complexity that may require analysis on situations, data, or problem.
Advance your career with meaningful projects and opportunities to collaborate internationally. Apply now!
Location: Amman, Jordan | On-Site
