For our client – worldwide leader in innovative IT and networking technologies – we are currently looking for a Resident Engineer.
Job Summary
The Resident Engineer provides dedicated technical support, implementation, and operational assistance for enterprise network products and solutions, ensuring customer network stability and performance. This role focuses on configuring, troubleshooting, and maintaining wireless, routing, switching, and network management technologies, while working closely with the customer (on-site) to address their day-to-day technical needs.
Key Responsibilities
- Provide day-to-day operational support and problem resolution for assigned customer engagements, with a focus on Wireless, Routing & Switching, Network Management Platforms, and cloud-managed networking technologies.
- Assist customers with the integration and implementation of network tools and systems.
- Collaborate effectively with customers and internal teams to ensure seamless support delivery.
- Support the execution of delivery projects by contributing to implementation and change management plans.
- Utilize software tools and automation platforms to configure, deploy, and troubleshoot network solutions.
- Build and maintain strong, trusted relationships with customers, acting as an embedded extension of their technical team.
- Understand customer pain points and identify opportunities for optimization, improvement, and value creation.
Skills & Attributes
- Strong practical experience with enterprise wireless networking solutions.
- Proficiency in routing and switching technologies and protocols.
- Experience with network management platforms (e.g., NMS, automation tools, or controller-based systems).
- Familiarity with cloud-managed network solutions and dashboards.
- Customer-oriented mindset with excellent communication and interpersonal skills.
- Proven ability to diagnose and resolve complex technical problems efficiently.
- Ability to work independently and collaboratively as part of a team.
- Experience with network automation concepts and tools is desirable but not mandatory.
Education & Experience
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- 3–5 years of relevant work experience in network engineering or technical support.
Language Requirements
- Fluent in English (written and spoken).
- Proficiency in Hungarian (written and spoken) is required.
Certifications (Desirable)
- Professional-level networking certifications (e.g., CCNP, JNCIP, ACMP, or equivalent).
Take your career to the next level with exciting projects, expert teams, and cutting-edge technologies. Apply now!
Location: Budapest, Hungary | On-Site
