Flint is a provider of professional services including Specialist Consultancy, Managed Services Specialist Resourcing to the telecommunications and IT sectors.
For our client – a worldwide leader in innovative IT and networking technologies – we are currently looking for a:
Consulting Engineer
Responsibilities:
- Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
- Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports presale activities and translates business requirements into solution design
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Role-Specific Requirements:
- Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
- Takes responsibility for task/project implementation for assigned customer engagements
- Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
- Creates and reviews project deliverables e.g. Design recommendations, High-Level Design, Low Level Design, Implementation/Change Management Plans
- Builds and/or leverages test environments as required to resolve highly complex problems and compatibility issues
- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures).
- Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.
Scope:
- Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
- Typically interacts with individual contributors, managers, and customers regularly
- Provides input to the Sales team in creating and demonstrating technology solutions to customers
Complexity:
Works on moderately complex problems and considers the relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward
Expertise:
- Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience
Project Specification:
Skills:
- Excellent oral and written communication skills
- An analytical mindset and great attention to detail are a must!
Competencies:
- Technical skills and experience in Cisco Datacenter/ ACI
- 2 years of work experience within the software or subscription-based company
- Ability to understand the policy and drive compliance through conversation
- Ability to work in a methodical way and take personal responsibility for prioritisation of orders and othertasks
- Loves to build and nurture relationships
- Thrives in a fast-paced and changing environment
- Language Requirements: Italian and English (both mandatory)
- Location: Rome or Milan 100% onsite
Additional Information:
- Type of contract: External Collaboration with Partita
Location: Rome or Milan 100% onsite
Please submit your application by March 31, 2023.
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