We are a dynamic and innovative team committed to delivering top-notch solutions to our clients in the telecommunications industry. Our focus is on driving customer technology transitions, influencing solution architectures, and providing exceptional support through a team of passionate individuals.
- Location: Ankara
- Contract Type: B2B contract (freelance), fulltime for 1 year with possibility of prolongation
Role Overview
As a Senior ACI Engineer, you will lead customer delivery engagements, providing escalation support for large-scale solutions and complex issues. You will leverage your deep technical expertise to drive customer technology transitions, influence solution architectures, and actively contribute to the development of intellectual capital within the organization.
Skills and Responsibilities
- Bachelor’s degree in a technical field (CS/EE preferred) or equivalent, with 5+ years of related experience.
- Enjoy troubleshooting issues for Enterprise customers.
- Network design and/or deployment experience is a big plus.
- Bachelor’s degree in a relevant field.
- Proven experience with ACI implementation and management.
- Strong understanding of networking protocols and security principles.
- Cisco certifications (e.g., CCNP, CCIE) are a plus.
- Excellent problem-solving and communication skills.
- Experience supporting/implementing SD-WAN solutions for an Enterprise.
- Experience in working with Vmanage, templates, and policies.
- Knowledge in VPN or other Security technologies.
Key Responsibilities
- Lead customer delivery engagements and provide escalation support for large-scale solutions.
- Act as a thought leader, collaborating cross-functionally to showcase the value of our services and solutions to customers.
- Drive customer technology transitions, influencing solution architectures and services.
- Build customer simulations to resolve and validate complex problems and compatibility issues.
- Provide technical expertise and escalation support.
- Design, implement, and manage Cisco ACI solutions.
- Troubleshoot and resolve issues related to ACI infrastructure.
- Collaborate with cross-functional teams to ensure seamless integration.
- Provide technical support and guidance on ACI best practices.
- Support presale activities and translate business requirements into solution design.
Join us and become part of a forward-thinking team, driving innovation and setting new standards in solution validation services. Apply now to embark on an exciting journey of growth and learning!
Location: Ankara, Türkiye | Onsite
