For our client – a worldwide leader in innovative IT and networking technologies – we are currently looking for a Project Manager.
The Professional Services Program Manager is a critical multi-dimension role in a Professional Services organization. The position is responsible for the delivery of business-critical solutions for customers, delivering repeatable high-quality solutions with the Professional Services project teams.
This position requires strong leadership skills, significant knowledge and professionalism gained from years of Telco domain (OSS – Order Orchestration, Inventory, Provisioning, NFV, MSO, etc) delivery and implementation experience. Tasks include providing Delivery and Implementation leadership, Professional Services best practice expertise and Telecommunications experience with clients, the Professional Services practice, and the greater organization.
What will you do?
Your primary activities will include:
- Maintain current skills regarding tools, methods, and techniques and delivery practices
- Position and deliver value proposition in a manner that addresses the customer’s key business issues
- Actively contribute to the company’s Professional Services practice area through identification and creation of delivery and implementation-focused deliverables by product and/ or professional services
- Assume P&L responsibility for the resources within project scope
- Align and deliver professional services within practice organization in line with the company’s Professional Services annual objectives and financial metrics.
- Develop and utilize a network of cross-functional/technical contacts within the organization for to achieve objectives
- Manage client relationships at various levels during engagements
- Work with Professional Services Managers and Consultants to define standards
- Assist with the escalation of staffing issues.
- Coach, mentor and counsel consultants regarding their developmental needs for specific Lines of Business and Professional Services roles.
- Collaborate with peer Professional Services Managers, Directors, Vice President and Core Project Management.
- Ensure that all Projects are delivered according to company’s accounting processes to ensure accurate time reporting and forecasting
- Pro-actively plan for the deployment of Professional Services staff on future projects
- Gain an understanding of assignment needs, tasks, deliverables, timescales, etc in order to ensure client requirements, and to provide and assign a Consultant to the engagement
- Work closely with the Consultants and Project Managers to coordinate delivery
- Maintain the highest ethical and professional standards and discipline
- Understands and adheres to the company’s policies and procedures
- Manage operating expenditure of project aligning to budgetary constraints
- Promote a positive, professional, and responsive work environment
Qualifications
- Expert practitioner of software development life cycle models, expert knowledge and application of both Agile and traditional project management principles.
- A proven track record of building teams, inspiring excellence, leadership by example and demonstrable tenacity.
- A history of delivering excellent customer satisfaction, building senior level relationships
- A minimum of 7+ years in Telecoms and High Tech
- Experience managing large, multi-function project teams with global team members including Architects, Developers, Business Analysts, and QA and testing lifecycle.
- Balanced business/technical background
- Sufficient level of technical background to provide leadership to development teams and to be able to evaluate complex project risks and issues accurately and objectively
- Ability to provide leadership to business analysts and collaborate with customers and develop strategies and solutions of high business value
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
- Must be eager to learn and develop new skills
Special skills
- Strong verbal presentation and written communication skills
- Ability to identify and proactively solve problems
- Demonstrated time management skills
- Flexible & easily adapts to change
- Ability to travel as needed
Take your career to the next level with exciting projects, expert teams, and cutting-edge technologies. Apply now!
Location: Japan
