Our client, the global technology leader that designs, manufactures, and sells networking hardware, telecommunications equipment, and other high-technology services and products to power the internet and connect people and devices securely, is currently looking for a: Operations Administrator
Your main responsibilities will include:
- Order processing – ensuring daily quotas are hit; validating information from the customer to confirm all requirements are met; advancing or expediting orders as required by customers
- Customer service/support – handling inquiries from internal and external parties regarding operation policies and procedures via email and chats
- Other miscellaneous tasks that may be required of the role (running reports, monitoring order flow, etc.)
You are:
Problem-solver – You have the ability to identify problems and know when to think systematically & when to think creatively to find an easy solution. You like to work independently but also enjoy collaborating with the team.
Detail orientated – You look at the big picture and its details. You recognise patterns that connect the little things and can make a conscious effort to understand causes instead of just the effects
Self-starter – You acknowledge and seize new opportunities everywhere and in everything you do. You always take the initiative and are motivated by growth, not by the satisfaction of needs
Multitasker – You are ambitious and disciplined, someone who masters the art of prioritisation with a positive attitude.
Requirements:
- 1 years + experience, minimum, working with data entry, customer service, or similar experience
- Familiarity with Microsoft Office programs, such as Word, Outlook, Excel
- Excellent organisational and collaboration skills
- Ability to work in a constantly evolving environment
- Familiarity with Salesforce.com or other CRM system is a bonus!
We are looking forward to your applications!
Location: London, United Kingdom | Hybrid; Duration: 12-month contract
