Customer Project Specialist


  • Lead small projects to achieve on-time, within budget, high- quality delivery while achieving customer satisfaction
  • Responsible for project metric tracking, and managing project financials and profitability
  • Identify risk, issues and develop risk response strategy
  • Lead or support execution of contract Change Management process
  • Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged
  • Conduct project support activities
  • Build Cisco’s project community by sharing lessons learned,
  • Best practices and participating in the PMO Role Community


  • Project Specialist in Theatre: typically focused on up to ten (10) small customer projects when working as a Project manager
  • Program Environment: Assigned to one (1) or more programs, providing project support
  • CXC Project Support Team: Assigned to transactional activities across multiple projects


  • Low to moderate risk profile
  • Low volume of dependencies
  • Solution uses new or existing technology


  • College/University degree or equivalent plus 2-4 years related experience within a project management environment in comparable industry; ideally (not required) in an IT/Telco centric organization

 Project Specific

  • Skills: Good communication skills, very good organizational skills, excel skills, ownership
  • Competencies: ability to work with short deadlines, proactiveness, thoroughness
  • Language Requirements: N/A
  • Certifications: Any ITIL certification is a benefit

We are looking forward to your applications!

Location: Jordan| Hybrid

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