We have a great job opportunity in Brisbane for with client, a world-wide telecommunications provider.
- Location: Brisbane (hybrid)
- Contract Type: B2B (freelance contractor)
- Job Title: Customer Project Manager
- Project Duration: Until 20.04.2025, with possible extension
- Start date: 22.04.2024
Description
- Manage multiple projects to deliver customer business outcomes for transactional and subscription projects
- Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
- Perform overall project-level planning and lead execution
- Provide vision, strategy and business objective alignment to lead end-to-end project implementation
- Responsible for project metric tracking, and managing project financials and profitability
- Responsible for accurate resource management plan throughout the delivery life cycle
- Identify opportunities for additional business and provide input to presales and renewal evaluation
- Identify risk, issues and develop risk response strategy
- Lead the execution of contract Change Management process
- Manage Partner delivery and commercials when 3rdparty technical delivery resources are engaged on program
- Build Cisco’s project community by sharing lessons learned, best practices and participating in the PM Role Community
Role Specific Responsibilities
- Oversee the end to end project lifecycle, ensuring milestones are met within scope, budget and timeline.
- with internal teams and external vendors to ensure effective project execution.
- product and infrastructure implementation
- Ensure scope and Change Management are in place for the project duration
- Accurate resource forecasting
- Strong Communication and presentation skills and ability to present to senior stakeholders
- Risk and issue management
- Project status & governance reporting
- Typically leads up to five (5) medium-sized customer projects
- Delivered margin $2m value equal to or higher than as sold
- High customer satisfaction results
- Accurate revenue and cost management forecasting.
- Strong communication and negotiation skills
Decision Making / Impact
As required and appropriate for assigned projects
- Proactive decision-making across small virtual project teams Leadership / Autonomy
- Lead a small group of project delivery resources across virtual locations, including partners/suppliers, Cisco and customer
- Work reviewed between critical project milestones
Expertise
- College/University degree or equivalent
- 4-6 years related experience in project management environment in comparable industry, ideally in IT/Telco centric organization, mining and or public sector.
- Project Management Professional (PMP) or similar industry standard certification highly recommended and Agile certification.
We are looking forward to receiving your application!
Location: Brisbane, Australia | Hybrid
