Customer Delivery Engineering Technical Leader

As a Customer Delivery Engineering Technical Leader, you will work on leading-edge technology with a keen focus on enabling global customers to achieve successful business outcomes. You will collaborate with and learn from industry-leading engineers. We value your ideas and perspective. We encourage you to innovate and push boundaries. You will join a cohort of engineers to build your technical expertise, learn specific technologies, and build a positive experience for our customers.

This role is within the Professional Services team based in Canberra, focusing on our Federal Government customers. You will have NV2 clearance and make a proven impact by leading solutions focusing on Campus and WAN networking solutions, with a particular focus on Software Defined Access (SDA) and Catalyst Center (ie DNAC). You must have proven delivery experience in core Routing & Switching, and any additional experience in Wireless, SDWAN, DC, Cloud, Automation & Orchestration is highly desirable.

What You Will Do

  • Focus on customer engagements that include plan, design, implementation, optimization & automation services.
  • Lead and own the technical engagement with customers, identify problems, and build best-in-class solutions.
  • Understand and review customer business requirements, translate them to technical requirements, and lead the design document creation, validation, deployment & automation.
  • Build and maintain deep relationships with customers, partners, and the extended delivery and account team members.
  • Travel to customer sites will be required.

Who You Are

  • Holds NV2 clearance.
  • Holds a Bachelor of Engineering or Technology with a minimum of 12+ years of experience in designing, deploying, operating, and leading scalable Campus and WAN networks.
  • Experience in Plan, Design & Implementation of large and complex solutions with a particular focus on core Routing/Switch, SD-Access, and Catalyst Centre. Other desirable experience includes Wireless, SDWAN, and DC solutions.
  • Experience in leading and supporting large-scale Campus/WAN networking technologies.
  • Experience in Cloud Solutions (AWS, Azure, Google) is desirable.
  • Familiarity with Devnet, DevOps principles, comfortable with Agile practices, software engineering, read and understand the code/ APIs, etc.
  • Good working understanding of Unix/Linux
  • CCIE R&S/Enterprise/DC is a plus.

Desired Skills

  • Passionate, persuasive, charismatic thought leader capable of quickly establishing executive interest in services by articulating the value and business advantage of network migration services.
  • A self-driven individual with the curiosity to learn, work in a fast-paced changing environment, evolve continuously to keep pace with solutions, technologies, and industry trends, and be an inspiration and trendsetter for others.
  • High-level, out-of-the-box thinking, analytical reasoning, and creative problem-solving skills with the ability to convert thoughts to real and pragmatic execution.
  • CCIE Certification
  • Cloud Certification

We are looking forward to your applications!

Location: Canberra, Australia| On-Site

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